Manage Your Online Orders: Connect Shopee with Odoo

​Although Shopee are the main sales channels for almost every online business in Thailand, managing the backend remains a major time and cost burden for many sellers. One of the biggest challenges is updating stock levels manually every day. Sellers have to log in to each platform individually and adjust inventory item by item, which takes even more time when dealing with hundreds or thousands of SKUs. This repetitive work like checking stock, updating orders, and correcting shipping details often requires multiple staff and leaves little time to focus on sales growth or marketing.


​​This problem becomes even more serious when existing systems cannot directly connect with Shopee. To sync the data, businesses usually have to hire developers to customize and build integrations, which involves high costs and long development times, plus ongoing maintenance fees. Without real-time syncing, there’s also a risk of overselling,  meaning selling more than the actual stock available, which leads to order cancellations and damages the store’s ratings and reputation.

​Another challenge is that Shopee's order data is often separated from the main system. This is because Shopee's store functionality is detailed and has various statuses, making it difficult to consolidate, analyze, and use for business planning. At the same time, the large amount of manual work increases the chance of errors, including incorrect data entry, wrong tracking numbers, or missing status updates.

​All of these issues affect stock levels, reporting, and inventory valuation, which are directly linked to accounting management. What might seem like small problems can quickly change into bigger issues that impact the overall business unexpectedly.


Shopee Connector: Instantly Connect Shopee Without the Hassle of Customization

Sync product categories and product SKUs from Odoo to Shopee
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This feature also supports syncing data directly from a spreadsheet, avoid the error from manual operation. Your sales team or admin can work without having to create products in two different systems.

Auto create customer data and related detail
Odoo automatically creates a customer from Shopee and  links order data into the order in the system. If that customer already exists, the system will not create a duplicate. In the future, any new orders from the same customer will be recorded and linked to their existing profile in Odoo and allowing you to see their complete history and total purchases at a glance, without needing to check multiple times.

Automatic Creation Order from Shopee
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When a Shopee order syncs to Odoo, the sales order is generated with item lines for each product sold. Every line corresponds to a specific product from the Shopee transaction, ensuring accurate and clear order details in Odoo.


Real-time Shopee status Synchronization
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Orders from Shopee are automatically imported into Odoo at regular intervals, with updates that follow the exact order status in Shopee. 

Sync Shopee Shipping Labels Directly in Odoo

​Odoo also allows you to synchronize Shopee shipping labels directly into the system. This means all your shipping information is stored and accessible within Odoo, making order fulfillment and delivery tracking much easier. By having Shopee labels saved in one place, your sales team and warehouse staff can quickly access the necessary shipping documents without switching between multiple platforms.



Analyzing Shopee order with Odoo Dashboard

​With Odoo’s reporting tools, you can track and analyze your Shopee sales in one place. By setting up your sales team within Shopee and connecting the data directly to Odoo’s dashboard, all your Shopee transactions are consolidated. ​


Product tax configuration
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For accurate tax reporting of your Shopee sales in Odoo, the taxes applied to each sales order item come from the tax settings on the product or are determined by the fiscal position configured in Odoo. To prevent differences between the subtotals shown in Shopee Seller Central and Odoo, it’s important to ensure your products have the correct tax rates assigned or that the appropriate fiscal positions are set up. This helps keep your tax calculations consistent and simplifies your accounting processes.

Supports Business Growth by no Additional Customization Costs
​The Shopee Connector is designed to support businesses that want to expand their sales channels without increasing management complexity. With everything integrated in one system, businesses can easily add more products and sales channels without worrying about handling complicated data management. And one of the main advantages of the Shopee Connector is that it’s ready to use within the Odoo system without any extra charges for coding or custom development. This helps businesses save costs and get started right away.


​Managing an online store isn’t easy, specially handling orders, updating stock, or tracking shipments can often take up a lot of your time with repetitive tasks, leaving you little room to focus on other important things. But with Odoo, which brings everything together in one system, your work becomes simpler and more organized, giving you more time to concentrate on growing your business and serving your customers better.

​At Taube Digital, we are an official Odoo Partner and the only partner in Thailand awarded the Best Starting Odoo Partner 2024. This recognition proves our approach and track record. We understand the needs of today’s modern online businesses and are ready to support you. Consultation to installation and Odoo customization specifically for your business flow. Our goal is to deliver a system that’s not just functional but truly effective.

Author :

Budsaya Phukieo | Business Analyst 
Author :
Budsaya Phukieo | Business Analyst